Life Pixel Reviews
Life Pixel Customer Reviews (8)
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Life Pixel FAQs
About Lifepixel.com Payment Method?
Lifepixel.com accepts various forms of payment for their services. These include major credit cards such as Visa, Mastercard, American Express, and Discover. In addition to these, Paypal, checks, and money orders are also accepted. This variety of payment methods provides flexibility for customers when making purchases on the website. Please note that financial information or payment method may be used to process payment for any purchases made on the website, enroll customers in discount, rebate, and other programs in which they elect to participate, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage the business.
About Lifepixel.com Popular Products and Services?
"Lifepixel.com" is a popular platform for Infrared Conversions, IR Modifications and Photography Tutorials. They offer Toll Free phone support, a 1 year warranty on all conversions, and advanced focus calibration options. They are known for their Super Color, Hyper Color, Enhanced and Super Blue conversions. They also provide DIY IR Filters and IR conversion tutorials.
They offer a range of services including pre-converted cameras for those who want to start without worrying about the details. These pre-converted cameras are available for less than $200, making them one of the most affordable options in the market. They also offer a conversion service for almost any model released. This service comes with a 1 year warranty for the conversion and filter, a complementary 30 minute online training session and free phone and email support for life.
In addition to these, they offer online one-on-one sessions and workshops on various aspects of photography. They also provide image post-production services. Their website features large galleries that showcase the appeal and potential of Infrared cameras. Overall, "Lifepixel.com" is a comprehensive resource for anyone interested in infrared and full conversion photography.
Lifepixel.com Return Policy?
Lifepixel.com has a clear Return Policy and Shipping Policy.
For returns, all purchases of services and products from the company are final and payments are non-refundable. However, if a product is received in damaged condition, the customer must contact the company within ten business days and they will provide instructions for returning the product for replacement.
Regarding the shipping policy, when sending a camera to the company, the customer should include a printout of the order receipt email and the camera with a body cap. The camera should be placed in a plastic bag to prevent dust buildup. Batteries, memory cards, straps, tripod mounts, L-brackets, battery grips, or any other accessories should not be sent. The company prefers UPS for safe, speedy deliveries but FedEx and USPS are also acceptable. For international customers, shipments must be made via the applicable government postal service located in the jurisdiction where the shipment originates and should not be shipped by private carrier. The customs documentation should indicate that the shipment is temporary and for modification and repair purposes. The company may reject any overseas shipment from a private carrier without liability to the user. The current turnaround time is 5 to 10 business days from when they receive the camera. Rush Processing turnaround time is 3 business days from when they receive the camera. Return shipping is free and it is highly recommended that the customer insures the package for the full replacement value of its contents. The company will fully insure the package when they ship back to the customer if the customer paid for shipping insurance on order checkout. The company is a mail order company and cannot accept drop-offs and/or pick-ups. All orders must be shipped to and from their facilities. The company's address is Life Pixel Infrared, 13024 Beverly Park Road Suite 101, Mukilteo, WA 98275.
How do I get my camera converted by Lifepixel.com?
To get a camera converted by Lifepixel.com, the process is quite straightforward. First, review the site to understand the options available. Once a decision is made on what is wanted, an order for a conversion can be placed. After the order is placed, an order receipt will be emailed. This receipt should be printed and followed for shipping instructions on how to send the camera to Lifepixel.com. The camera will be received, modified, and then sent back. After receiving the modified camera, one can start shooting amazing infrared images! Remember, the most important decisions will be the filter type, calibration type, and camera model. Once these choices are known, the journey of invisible spectrum photography can begin.
What is the privacy policy of Lifepixel.com?
Lifepixel.com, operated by Hot Pixel, LLC, has a privacy policy that respects the privacy of its users. The policy is designed to inform users about the types of information that the company may gather or collect in connection with the use of the website. The website is hosted in the United States of America and is subject to U.S. state and federal law. Users accessing the website from other jurisdictions are transferring their personal information to the company in the United States. By using the website, users consent to that transfer and use of their personal information in accordance with the privacy policy. The company does not knowingly collect or maintain personal information from anyone under the age of 13, unless or except as permitted by law. If the company learns that personal information has been collected from a user under 13 years of age on or through the website, it will take the appropriate steps to cause this information to be deleted. The privacy policy is subject to changes, and users are advised to check the date of the privacy policy and review any changes since the last time they used the website. The current version of the privacy policy will apply each time the website is used.